Starting point
What the business actually needs to solve
Coffee quality and operational effort must fit the site, users and internal responsibility.
A high-quality drinks offer can appeal to employees or guests, but it also creates cleaning and refilling effort. Expected servings per day and peaks in the morning or after lunch influence system size and performance.
Planning
Prepare the details in a structured way
In addition to espresso and coffee, milk drinks, cocoa or tea may be desired. Each additional option changes technology, ingredients and care. The assortment should therefore be prioritised rather than maximised without a usage concept.
Decision
What is reviewed before a quote
The service level defines which tasks remain with the business and which receive external support. These include refilling, cleaning, maintenance and troubleshooting. Only with this division of tasks can costs and feasibility be compared meaningfully.
The service level defines which tasks remain with the business and which receive external support. These include refilling, cleaning, maintenance and troubleshooting. Only with this division of tasks can costs and feasibility be compared meaningfully.
Checklist
Practical checklist
These points help before the inquiry or internal coordination.
- Estimate daily servings realistically
- Select drinks by priority
- State peak times
- Assign cleaning and refilling
- Document technical connections
FAQ
Frequently asked questions about this topic
How are daily servings estimated?
Using user numbers, attendance and typical consumption times. A trial period can improve assumptions.
Are milk drinks more demanding?
They may require additional cleaning, cooling or ingredient logistics.
What does service level mean?
It describes which tasks the provider handles and which remain with the business.
